Orders shipped to Hawaii, Alaska, Canada or anywhere outside the continental United States are excluded from this offer. Offer is not valid with any other promotion. Offer is only valid on one shipping address, multiple addresses per order will be charged separately.

If you have any questions concerning the Free Shipping offer please call 
1-800-889-0661 or use the contact forms available on our Contact Us page.

We calculate the shipping rate for your order by the weight of the product, the shipping destination, and the shipping option you choose (for example, Ground Shipping costs less than Next Day Air).

Note that expedited shipping is different from expedited processing. Call us at 1-800-889-0661 to ensure expedited processing or to learn more.

Standard Ground Shipping

• Delivery will take 5 to 7 business days.
• Shipper will vary. We will email you the tracking information for your order when it ships.
• Delivery to Alaska, Hawaii, and APO/FPO addresses may take longer.

2 Day Shipping

• Delivery will be the following Monday if 2 business days from ship date is a weekend day.
• Shipper will vary. We will email you the tracking information for your order when it ships.
• Delivery to Alaska, Hawaii, and APO/FPO addresses may take longer.

Next Day Air

• Delivery will be the following Monday if 1 business day from ship date is a weekend day.
• Shipper will vary. We will email you the tracking information for your order when it ships.
• Delivery to Alaska, Hawaii, and APO/FPO addresses may take longer.

Shipping to Canada

All orders to Canadian addresses will be shipped via UPS Standard Ground. We will email you UPS tracking information as soon as your order ships.

Sometimes one of our carriers brings an order back to ConstructionComplete labeled undeliverable. When this happens, you must place another order if you still want the product. We will refund the total order plus shipping costs, but we cannot resend the item unless you place a new order.

You can do a few things to ensure that your order isn't returned as undeliverable:

• Make sure that the person receiving the item knows it's coming. If they aren't expecting the shipment, they may refuse the delivery if they think the package came in error.
• Give the full address when you place your order and make sure that it's accurate. If the carrier tries to deliver to the wrong address or to an address that doesn't exist, we will get the package back as undeliverable.
• In some instances, packages are undeliverable for reasons beyond ConstructionComplete's or your control. An address may become unreadable during shipping, or the carrier may not ship to the address for other reasons.
• If you have any questions about undeliverable packages, call 1-800-889-0661 or use the contact forms available on our Contact Us page.

If you believe that an order you've placed may be undeliverable, but you haven't heard so from us or received a refund after the estimated delivery date, please call 1-800-889-0661 or use use the contact forms available on our Contact Us page.

We will ship orders to pretty much anywhere you are. We ship to international destinations and U.S. territories. Some items may have shipping restrictions which will be listed on the product's description page. If you need shipping outside the U.S. or Canada, to an APO/FPO address, or if we can assist you in any way, please call 1-800-889-0661 or use the contact forms available on our Contact Us page.