Privacy & Security
Credit Card Security
When you make an online purchase at ConstructionComplete, your credit card information is safe on our encrypted servers. However, we also accept orders via phone, fax, or regular mail.
To order by phone, call 1-800-889-0661
Fax orders to 1-866-487-0410
Or mail orders to us at 5353 South 960 East, Suite 200, Salt Lake City, UT 84117
We encourage you to place orders however you'd like.
Call 1-800-889-0661 or use the contact forms available on our Contact Us page if you have questions about credit card security or placing an order.
Privacy Notice
ConstructionComplete respects your privacy and recognizes your right to protection of all personal information you share with us, including your name, address, email address, telephone number, etc. You are welcome to visit ConstructionComplete anonymously. Your internet address (IP address: the address of your computer) is logged to help us learn which parts of the web site you visit and how long you spend on individual pages. ConstructionComplete does not link your IP address to any personally identifiable information. Your browser automatically informs us of its name and version number; again, however, no personal information is gathered. Our log files help us administer the site by keeping track of referring url pages and access times.
Limited Information Gathering
Like most commercial web sites, ConstructionComplete uses cookies so we can better serve you with tailored information when you return. Cookies are small text identifiers sent to your computer to facilitate subsequent visits. Most browsers let you define preferences to notify you when you are sent cookies and let you decide whether to accept or reject them. Virtually all browsers let you remove cookies from your computer. Cookies cannot retrieve information from your computer, spread viruses, or capture your email address. ConstructionComplete uses the information collected with cookies to track site use and improve our service to you and other visitors. ConstructionComplete does not use cookies to gather personal information about you.
No Sharing of Personal Information
Our site does not share your personally identifiable information with third parties, except as mentioned in this privacy statement. We do however share aggregated statistical information with our partners regarding sales statistics. This is not linked to any personally identifiable information. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Choice
ConstructionComplete collects personal information voluntarily supplied by you when you order products, enter contests, or complete surveys. ConstructionComplete clearly informs you in advance, and explains how this personal information is to be used. You have a right not to provide this information. If you choose not to provide such information, you are still welcome to visit ConstructionComplete, but may be unable to participate in certain options, offers, and services. For our promotional content and newsletter, you can always unsubscribe by selecting the "remove me" link located at the footer of every promotional mailing and/or newsletter.
Correcting, Updating, and Deleting
If a user's personally identifiable information changes (such as your phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate that user's personally identifiable information provided to us. This can usually be done at the "Your Account" page or use the contact forms available on our Contact Us page. You may also notify us by standard mail at the address listed below.
Uses of Personal Information
If you supply ConstructionComplete your postal address, we will send periodic mailings to inform you of new products, services, events, etc. If you prefer not to receive such mailings, please let us know by using the contact forms available on our Contact Us page. If you supply ConstructionComplete your telephone number while ordering a product or products, you may be contacted by telephone regarding your order or orders; we do not, however, share customer or visitor telephone numbers with other organizations. On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature.
Security
ConstructionComplete takes all appropriate and reasonable steps to protect all information you share with us from unauthorized access or disclosure. Of course, when entering sensitive information on the website we use SSL to encrypt the transmission of your information.
Notification of Changes
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. However, if you have opted out of all communication with the site, or deleted/deactivated your account, then you will not be contacted. Nor will your personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices. We will use information in accordance with the privacy policy under which the information was collected.
Commitment
ConstructionComplete is committed to the principle of individual privacy, and is actively involved in and supports industry initiatives to preserve individual privacy rights on the internet. Personal data privacy is a new and rapidly changing area, and ConstructionComplete is evolving to meet these demands. Please use the contact forms available on our Contact Us page about any questions or comments regarding these privacy policies.
Safety & Security Tips
Providing you with safe and secure shopping at ConstructionComplete is very important to us. To that end, we have taken extensive precautions to maintain security at our site. Even with these precautions, however, it is important for you to be aware of how to protect your information. Follow these guidelines to ensure that your information is safe & secure at ConstructionComplete and in all of the shopping you do online:
Securing Passwords
- Always sign out when using a public computer.
- Do not select "Remember My Password" when using a public computer.
- Create secure passwords - use a combination of letters and numbers. Do not use your name, email address, or birthday.
- As a rule of thumb, make your passwords at least 8 characters long and change them frequently.
Take Caution - Emails & Telephone Calls from ConstructionComplete
- Do not respond to unsolicited emails from ConstructionComplete. We will not ask you to provide personal information unless you have entered our address into your browser and you are submitting an order, contacting us directly, or updating your account at ConstructionComplete.
- We will not make unsolicited phone calls to you. Do not give a caller your account information or credit card number.
Terms of Use
Welcome to ConstructionComplete. This site is provided by MRN, Inc. (referred to throughout this document as "MRN") as a service to our customers. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your unconditional agreement to follow and be bound by these Terms and Conditions. Although you may "bookmark" a particular portion of this site and thereby bypass this agreement, your use of this site still binds you to the Terms. MRN reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the ConstructionComplete web site following any such change constitutes your unconditional agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Web site.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio/video media, digital downloads, data compilations, and software, is the property of MRN or its content suppliers and protected by United States and international copyright laws.
The compilation of all content on this site is the exclusive property of MRN and protected by U.S. and international copyright laws. All software used on this site is the property of MRN or its software suppliers and protected by United States and international copyright laws.
License and Site Access
MRN grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of MRN. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, image stripping, robots, or similar data gathering and extraction tools.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MRN.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of MRN and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing MRN's name or trademarks without the express written consent of MRN. You may not use any direct linking or source-calling of any media presented on this web site.
Any unauthorized use terminates the permission or license granted by MRN. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of MRN so long as the link does not portray MRN, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any MRN logo or other proprietary graphic or trademark as part of the link without express written permission.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Minors
MRN does not sell products to children, but to adults who can purchase with a credit card or other certified payment method. If you are under 18, you may use MRN only with consent of a parent or guardian. MRN and it's family of sites reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Pricing or Typographical Errors
While MRN strives to provide accurate product and pricing information, pricing or typographical errors may occur. MRN cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, MRN shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, MRN may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.
Order Acceptance
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will be charged upon ordering and your order will be shipped within the time stated on the product description page or mentioned under the "Shipping" section of the website. If your order is unable to ship within 24 hours, we will hold your funds as a deposit on the goods until the product ships. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after payment received, we will issue a credit by the charged payment method for the amount of the charge.Quantity Limits and Dealer Sales
MRN reserves the right to limit the quantity of items purchased per person, per household, or per order. These restrictions may be applicable to orders placed by the same payment account and also to orders that use the same billing and/or shipping address, or same email address. We will provide notification to the customer email and/or billing address provided should such limits be applied. MRN also reserves the right to prohibit sales to dealers. If you are interested in purchasing multiple quantities of items for a corporation or institution, please call us at 1-800-889-0661.
General
This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect. The failure of MRN to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit MRN's rights with respect to such breach or any subsequent breaches. This Agreement shall be governed by and construed under Utah law as such law applies to agreements between Utah residents entered into and to be performed within Utah. Any action or proceeding arising out of or related to this Agreement or your use of this site must be brought in the state or federal courts of Utah.
Colors and Finishes
We have made every effort to display as accurately as possible the colors and finishes of our products that appear on the site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color or finish will be accurate.
Indemnification
You agree to defend, indemnify, and hold MRN harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.
Termination
These terms are effective unless and until terminated by either you or MRN. You may terminate this Agreement at any time, provided that you discontinue any further use of this site. MRN also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the site, if in MRN's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or MRN, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made under the terms of use or otherwise.
Disclaimer
THIS site is provided by MRN on an "as is" and "as available" basis. MRN makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, MRN disclaims all warranties, express or implied, including, but not limited to, implied warranties and fitness for a particular purpose. Without limiting the foregoing, MRN disclaims any and all warranties, express or implied, for any merchandise offered on the web site. You acknowledge, by your use of the MRN web site, that your use of the web site is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the item. This disclaimer constitutes an essential part of this agreement. Some states do not allow limitations on how long an implied warranty lasts, so the foregoing limitations may not apply to you.
Limitation of Liability
Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall MRN or any of its affiliates, employees, directors, offices, agents, vendors, or suppliers be liable to you or to any other person for any indirect, special, incidental, or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the MRN web site, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of MRN has been advised of or should have known of the possibility of such damages. In no event will MRN be liable for any damages in excess of the fees paid by you in connection with your use of the site during the six month period preceding the date on which the claim arose.
Copyright 2008 MRN, Inc. All rights reserved.